1:-Upon purchase of our service(s), you will be asked for your name, e-mail address, billing address, phone number, and credit card information (including debit card information). Please note that Tech to Us only accepts payments from cards that have a Visa, MasterCard, American Express or Discover Card logo on them. 2:-We may also gather information related to your computer or other technology. This may include: information about the date of purchase of your computer or technology, type of computer or technology, identification number of your computer or technology, make and model of your computer, technology and/or any computer hardware, software or peripherals attached to it, condition of the computer or technology, system and registry data about software installations and hardware configurations, and error tracking files. Generally, this information is required to provide personalized technical support to you, and to help us enhance our knowledge of supported products.
3:-We reserves the right to monitor on-line and off-line sessions between user and a Technical Support Representative or any other company representative for quality control of the Service provided to the Customer by the Technical Support Representative or other company representative. In addition, we may record on-line and off-line sessions to assist in resolution of disputes and/or potential complaints.
4:-We are the sole owner of the information collected through our web site/phone/e-mail. We will not sell or rent this information to others. Tech to Us may collect information from the users at several different points during contact.
5:-Any of the information we collect from you may be used to process transactions, send transactional emails such as order confirmations, invoices and transaction details as well as sending periodic marketing or update emails.
The email address you provide for order processing will only be used to send you information and updates pertaining to your order.Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent.
6:-We may use a third party application and/or third party website to gain remote control of your computer(s) or other technology. This program or website may collect data from your computer or other technology. It is not the manufacturer of such programs or websites and is not responsible for, and has no control over, any data collection that they may perform.
7:-Cookies may be used on our website for things such as web analytics data, and our software shopping cart for the purpose of purchasing our security software.